Important information!

Starting from 1 January 2016 we will no longer accept cash as payments for any of our exam services.

From 1 January 2016 you will have two payment options for IELTS

  • Online payment through Visa/MasterCard cards 
  • Bank transfer

For UKVI and Life Skills exams, you can only pay online using Visa/MasterCard cards.

If you would like to take Aptis, distance or professional exams, you will need to pay by bank transfer.

We will be putting up more information on our website and our social media pages on Facebook and Vkontakte from 7 December 2015.

Should you have any questions, please contact us at this email address.


IELTS (International English Language Testing System) is the world’s most popular English language test. More than two million IELTS tests are taken each year.

Taking IELTS opens doors – it can help you live, study and work around the world. More than 8,000 organisations worldwide accept IELTS, including government, academic and employment institutions. In fact, IELTS is the only English language test accepted for immigration purposes by all countries that require one.

The IELTS test is designed to help you use English in your new life abroad. In less than three hours, it will assess all of your English skills: listening, reading, writing and speaking.

The most effective way of testing your English conversation skills is face-to-face.  IELTS is the most widely accepted English language test with a one-on-one speaking test to assess your English language communication skills. 

Designed by experts in English language assessment and trusted around the world, you can be sure that IELTS will give a fair and consistent assessment of your English skills. 

Why take IELTS with the British Council?

The British Council has more than 75 years’ experience teaching and testing English. We have helped people in more than 130 countries gain English language qualifications that help them make the most of their chances in life. That’s a lot of experience, and it means that if you take an English language test with us, you can be confident that you’ll be well looked after.

Here are just a few reasons why millions of people have taken IELTS with the British Council: 

  • Expert support: from videos and books to online interactive courses, you have access to the best preparation materials to help you do well in your test 
  • Free resources: Road to IELTS is the British Council’s popular online preparation course.  When you register for an IELTS test with us you also get access to 30 hours of free training.
  • Convenient dates and locations: we have more than 500 test locations in over 100 countries. This means that you have a huge range of options for where and when you can take your test.
  • Easy booking:  You can book your IELTS test online and take advantage of flexible payment options in tenge.
  • Fast results: We guarantee you will be able to see your results online within just 13 days of the date you take your test.
  • Special arrangements: your English language ability will be assessed objectively, regardless of any disability or special needs that you may have. Find out more about how we can facilitate your special arrangements. Please note, you will need a medical certificate issued within the last two years at the time of registration.

Contact us

If you need more information please contact us.


You can register for IELTS quickly and easily through our Online Registration Service.

To register, simply follow the steps below:


Download and read the Information for Candidates. This contains important information about the test format, the question types and the test results. Please note that IELTS is not recommended for candidates under the age of 16.


There are two versions of the IELTS test:

  • IELTS Academic
  • IELTS General Training

Read our simple guide to help you decide which version of the test is right for you.


Click here to check the test dates in Kazakhstan. There are a limited number of places for all our IELTS test sessions. To make sure you get a place, we recommend that you register five weeks before your chosen test date. You can use our Online Registration System to find up-to-date information about test dates and availability.  

Please note: Your Listening, Reading and Writing test will be completed on the same day. Your Speaking test may be offered  on the same day, or up to a week before or after your main test day. You will receive notification in advance if your Speaking test is on a different day to your main test day. 


Use our Online Registration System to book your place on the test.

Please ensure you are able to provide the documents in step 5 and are able to pay using one of the payment methods in step 6. 

5. Upload or send your documents 

You must submit a clear colour scan of the identification document (passport or ID card) that you indicated on the application form. The document must be valid on the test day and must be the one you included in your test registration. You can send it either by email (please write your full name and test date), or bring them to the British Council offices in Astana and Almaty, as well as upload the colour scan of the document using these instructions.

Please send or email your identification document within 5 working days of registering your test. If we do not receive the document within 5 working days, your registration will be cancelled. We cannot process incomplete applications, so please make sure you have sent us all necessary information.

6. Choose your payment options

Starting from 1 July 2014 to 31 December 2015 the cost of sitting a test will be equivalent to 31500 tenge in Almaty and Astana, and 35000 tenge in other regions of Kazakhstan. You can pay for your test in one of the following ways:

  • you can pay for your test either in cash in our offices in Almaty or Astana, or
  • by making an online payment using your VISA or MasterCard. In case you experience any problems with your online payment, please contact our office in Almaty

The payment should be completed within five working days of the date of your registration. If payment is not received within this time, the registration will be cancelled.

Opening hours:

Our Almaty office: 09:00-17:30

Our Astana office: 13:00-16:00

7. Complete your registration

We need to receive all documents within five working days of your online registration. Unfortunately, if we do not receive documents within five working days your application will be cancelled. 

We cannot process incomplete applications, so please make sure you have sent us all the necessary information.

Copies of your results

If you would like your results to be sent to universities or other educational institutions, please enter the relevant addresses in the appropriate fields on the online registration form. We can issue a maximum of five copies per student. 

Candidates may apply for additional certificates within 2 years of the actual test date. You will need to complete and submit an Additional Test Report Form.  Please note that you will need to cover the additional TRF and postal service expenses.


  • Once your registration is confirmed, you will receive an automatic email containing your access codes to the free online course: Road to IELTS.
  • We will send you a notification email 7 days before your test date giving you the start time of your test and the address of where the test will take place.

For more information please contact us.


IELTS is designed to be a fair test and your English language ability will be assessed objectively, regardless of any special needs that you may have.

We can help you with any special arrangements you require for your test. For example, we offer support for people with visual impairments, hearing difficulties and dyslexia.

Please contact us three months in advance of your test date to find out how you can apply for special arrangements. 


If you want to request a refund, please read our refund policy prior to making a request.

You can apply for a refund: 

  • If you cancel your registration at least five weeks before the test date. You will receive a refund of the test fee, minus an administration fee.
  • If you cancel your registration within five weeks or less of the test date, you will not receive a refund unless you can provide appropriate evidence to support your cancellation. If you want to do this, please complete and submit a Request for Refund Form with the supporting evidence. We will need to receive your request and supporting evidence no later than five working days after the test date.

Test day transfers

If you request to transfer your Test Date five or more weeks before your original Test Date, the British Council (via the relevant test centre) may charge an administrative fee of no more than 25% of the test fee to transfer the Test Date. To do this, please complete and submit a Request for Transfer Form.  

You may change your Test Date at any time prior to the Test Date itself, provided you notify the relevant test centre in writing. However, any requests to transfer that are made within five weeks of the Test Date will be treated as a cancellation and you will need to pay an additional test fee to re-register for the test – 7000 kzt  unless  you request your transfer due to:

  • medical reasons (with valid medical certificates)
  • loss in the family (supported by the documents)
  • business trips (supported by the documents)

Contact us

If you need more information please contact us.


If you book your IELTS test with the British Council you can take advantage of our exclusive access to a wide range of learning materials – all designed to help you get the best possible score in your IELTS test. 


Road to IELTS, written by the British Council, is a popular online self-study resource for Listening, Reading, Writing and Speaking practice. Written by the British Council for its IELTS students, Road to IELTS includes: 

  • Practice materials
  • Timed tests
  • Tutorials 
  • Online scoring 
  • Self-assessment tools so that you can measure your progress

You can try our Road to IELTS resources with 10 hours of free study right now.

When you register for an IELTS test with us you’ll be free to enjoy a further 20 hours of access to the learning materials. 


We also have a selection of online preparation materials for your Listening and Speaking tests.

Prepare for the IELTS listening test

Prepare for the IELTS speaking test


We have a website dedicated to learning the English language. It’s called LearnEnglish and it has a number of very useful English learning resources, such as:

  • Videos 
  • Podcasts 
  • Grammar and vocabulary tutorials 
  • Business/work resources and a magazine 
  • Games 
  • IELTS tips 
  • Community networking opportunities 

You’ll find that learning materials on the site really support your preparation for your IELTS test, and they’ll give you more confidence when it comes to test day.

Contact us

If you need more information please contact us.


We understand that getting your results is important to you. We know you want them quickly, but it is equally important that we give you the score that correctly reflects your performance. 

You can expect your IELTS result to be available 13 calendar days after your test.


  • You’ll be able to preview your results online, 13 days after the main test day.
  • Your IELTS results (your original Test Report Form) will be posted to you 13 days after the date of the main test day.
  • You will not be able to obtain your results over the phone, by email or by fax. 
  • You can also collect your results in person from our office in Almaty or Astana, 13 days after the main test day.
  • Please note, in order to collect your certificate, you will need to show your passport or national ID.


You will receive one copy of the Test Report Form. Unfortunately, replacements cannot be issued if you lose it. 

However, for a period of two years you can apply (to the centre where you took the test) for verified photocopies of the Test Report Form.

Test Report Forms for Institutions

We can also arrange for additional original copies (up to a maximum of five) to be posted to receiving institutions ( e.g. universities, immigration officers, etc.). If you would like us to do this, please include the relevant addresses when you register. 

The following institutions accept only electronic versions of your Test Report Form. Please not that this information is updated from time to time. 

Institutions need original copies of your Test Report Form. Photocopies of your Test Report Form will not be accepted.

Institutions may be able to view candidates’ scores through the IELTS Test Report Form (TRF) Verification Service. To do this they will need your Test Report Form number which can be found in the bottom right corner of your Test Report Form.

The validity period of your Test Report Form

Institutions will not usually accept a Test Report Form that is more than two years old. After this time you will need to provide them with evidence that you have maintained or improved your English since taking the test.


IELTS provides results for all levels of English: there is no such thing as a pass or fail. You will be given a score from zero to nine for each part of the test – Listening, Reading, Writing and Speaking

Find out more about how to understand your IELTS scores and the nine-band system.

Find out how IELTS scores relate to the Council of Europe’s Common European Framework of Reference (CEFR)


It is unusual for there to be a mistake in the marking. However, if you believe a mistake has occurred you can apply to our Enquiry on Results Service to have your test re-marked. This must be done within six weeks of the test date. You can choose which sections of the test you want to have re-marked. 

There is a fee of GBP 60.00 for the Enquiry on Results service (payable in Kazakh tenge), which will be refunded should your overall score change as a result of the re-marking. The Enquiry on Results Service can take eight weeks to complete. Please contact us for further information about how the service works.


You can take the test as many times as you wish. However, please note that to significantly improve your score it is necessary to undertake further study. IELTS research indicates that scores are unlikely to improve without further English language tuition.

Contact us

If you need more information please contact us.